Need support?
Our experienced, knowledgeable team is ready
to serve your needs.
Retailer Support
cs@petmate.com
Address
Petmate
2300 E. Randol Mill Rd
Arlington, TX 76011
Doskocil Manufacturing Company, Inc. d/b/a Petmate (“Petmate”) recognizes that its high-quality resellers invest time and resources to deliver an extraordinary customer experience through knowledgeable staff and compelling vendor presentation. To support its resellers’ efforts, Petmate wishes to establish policies that allow resellers to earn the profits necessary to maintain the high level of customer excellence people have come to expect from Petmate resellers.
In order to successfully compete in the marketplace and to maintain its premium brand image, Petmate has announced this Unilateral Price Policy (“UPP”). Hereafter, all sales from Petmate resellers to end-users of products set forth in Petmate’s UPP Grid (the “Product(s)”) inside the United States shall be subject to this UPP.
Petmate Products covered and their coordinating minimum advertised prices are set forth in the UPP Grid and shall be delivered or otherwise made available by Petmate to the reseller. Petmate reserves the right from time to time to alter, modify, suspend, or cancel this UPP, the Products covered, and/or the minimum advertised prices.
This UPP does not restrict a reseller’s right to establish independent advertised and/or resale prices of Petmate Products. Petmate reserves the right to determine whether a reseller has advertised Petmate’s Products at a net advertised price less than the minimum advertised price established in this UPP. Upon such determination, Petmate may, without assuming any liability, cancel all orders and may indefinitely refuse to accept new orders from the reseller. Please note that following the actions of another reseller is not an exception to this UPP and will be considered non-acquiescence.
This UPP has been unilaterally adopted by Petmate. Petmate neither solicits nor will it accept assurances by any reseller of acquiescence with this UPP. Nothing in this UPP shall constitute an agreement between Petmate and any reseller of compliance with this UPP. The reseller within its own discretion can choose to acquiesce or not acquiesce with this UPP. Petmate will not discuss conditions of acceptance related to this UPP. This UPP is non-negotiable and will not be altered, modified, or amended for any reseller.
Petmate’s sales personnel have no authority to modify or grant exceptions to this UPP. All questions regarding interpretation of this UPP should be directed to the UPP Committee at policyadmin@petmate.com.